New bin request - Residential or Commercial
You should only use this form for newly-built homes or
commercial buildings or if your property has never
received bins before.
If your bin has gone missing and you have failed to locate
it in your street please order your
replacement bin online.
If your bin is damaged, call Visy on 1300
Once you complete this form, it will take up to 5 working days
for your bins to be delivered.
Please ensure you display your property number (not the lot
number) clearly on the letterbox or the front of your building, or
the bins cannot be delivered.
We require a copy of your property's certificate of occupancy
permit before we can deliver your bins (your builder will have this
certificate once the building is complete and usually forwards this
to us). Occupancy permits can be emailed to email@example.com.
If you are moving into a multi-unit development, please contact
your body corporate before completing this form as they may be
required to provide you with bins instead of Council.
Garden waste bins
You can order a
garden waste bin online or call us on 9217 2170.
Note: these optional bins require an annual fee and approval
from property owner.
New bin (for new properties only)